Phone or e-mail Fluke Biomedical Technical Support. Be sure to include the version number of the Ansur Test Executive, the version number of the Ansur Plug-in with which you are having problems, the mainframe test device model, serial number, firmware version, and hardware version. Be sure that you are using the correct serial interface cable, and have connected it properly.
You can also submit us a ticket through contact technical support:
https://www.flukebiomedical.com/support/technical-support
Our agents will take care of your ticket within 1 buisness day.
- Phone (USA only): 1-800-648-7952 option 2
- E-mail: techservices@flukebiomedical.com
- https://www.flukebiomedical.com/support/technical-support
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